Privacy Policy

Information we collect

• Account — if you create an account, your email address and a securely hashed password (or an Apple/Google identifier if you sign in with those). Guest accounts store no personal details.
• Learning data — your profiles (name and avatar color you choose), lesson progress, stars, and favorite songs, so your journey syncs across devices.
• Practice activity — how long you practiced each day, your streak, and how accurately you played, so we can show your weekly report.
• App usage — which features are used (for example, that a lesson was finished or a reminder was turned on), linked to your account, so we can see what helps people learn. We do not share this with advertisers.
• Performances you share — when you share a take, we store the notes you played, your score if you choose to show it, and your first name if you are an adult, so that the link works. Anyone who has the link can open it. You can remove the link from the share screen at any time.
• Invites — if you share or use an invite code, we record which account invited which, to give both of you the free Premium days.
• A parent’s email address — only if you ask us to email the weekly report. We use it for that email and nothing else, and every email has a link to stop them.
• Basic diagnostics — anonymous app version and crash information to keep the app working.

Practice reminders are scheduled on your device; choosing a reminder time does not send it to us.

Your microphone

Pianova can listen through your microphone to detect the notes you play on a real piano. This audio is processed on your device, in real time, purely to recognize pitch. It is never recorded, stored, or sent to our servers. You can turn the microphone off any time in Settings, and the app works fully with the on-screen or MIDI keyboard instead. A performance you share is rebuilt from the notes you played; it does not contain a recording from your microphone.

How we use your information

We use it only to provide and sync your lessons and progress, to process subscriptions, and to fix problems. We do not sell your personal information, and we do not use it for third-party advertising.

Children & family profiles

Pianova supports multiple profiles so a family can share one device. Profiles for children should be created and managed by a parent or guardian. We do not knowingly collect personal information directly from children; a child profile stores the name and avatar chosen by the parent, lesson progress, and practice activity. The age entered for a profile stays on the device. For profiles under 18, sharing a performance and turning on reminders both need a parent’s approval in the app, and a shared performance does not carry the child’s name. A weekly report is sent to a parent only when a parent asks for it.

Sharing

We share data only with the service providers that run Pianova (for example, our hosting and database provider, and Apple for App Store subscriptions), and only as needed to operate the app or when required by law.

Your choices

You can edit or delete profiles, reset your progress, and turn off the microphone and reminders in the app. Deleting your account in Settings also deletes your practice activity, app usage records, shared performances and weekly reports. To access your account data, or for help deleting it, contact us at support@pianova.app.

Contact

Questions about privacy? Email support@pianova.app.